Privacy Policy

Information We Collect

We collect the minimum amount of information needed to deliver therapy services and operate our practice, including:

• Contact details such as your name, phone number, email address, and mailing address
• Intake details, scheduling preferences, and support information you share when requesting services
• Notes, treatment plans, and other health information created or received by our clinicians during the course of care
• Billing and insurance information necessary to process payments or coordinate coverage
• Basic technical information when you visit our website, such as IP address, device type, and pages visited

How We Use Your Information

We use your information strictly for legitimate practice operations, to include:

• Providing psychotherapy services and coordinating care
• Communicating with you about appointments, treatment updates, or practice announcements
• Submitting claims or invoices and processing payments
• Meeting professional, ethical, and legal obligations, including responding to court orders or mandatory reporting requirements
• Maintaining the security and functionality of our website and client systems

HIPAA Compliance & Telehealth

As a covered healthcare provider, Self and Other PLLC complies with the HIPAA Privacy, Security, and Breach Notification Rules. We use secure, HIPAA-compliant platforms for scheduling, messaging, telehealth sessions, documentation, and billing. Staff receive ongoing training on safeguarding protected health information (PHI), and access to PHI is limited to individuals who need it to perform their job functions.

If you participate in telehealth services, we recommend joining sessions from a private location and using personal devices when possible to protect your confidentiality.

Information Sharing

We do not sell your information. We only share your information under the following circumstances:

• With your written authorization, such as when coordinating with other providers or releasing records to a third party
• With business associates (e.g., our client portal, telehealth, or billing vendors) who are contractually required to protect your information under HIPAA
• When required or permitted by law, such as mandated reporting, court orders, or to prevent a serious threat to health or safety

Your Rights

You have rights over your health information, including the ability to:

• Request access to or a copy of your records
• Ask us to correct information you believe is inaccurate or incomplete
• Limit how we share information for treatment, payment, or care
• Request a list of certain disclosures we have made about your information
• Receive confidential communications through alternative means
• File a complaint if you believe your privacy rights were violated

To exercise these rights, submit a written request using the contact information below. We will respond within the timeframes required by law.

Children’s Privacy

We provide services to minors with the consent of a parent or legal guardian. We do not knowingly collect personal information from children without proper authorization.

Data Retention & Security

Client records are maintained for the period required by Washington state law and professional standards. Electronic records are stored in secure systems with access controls, encryption, and regular monitoring. Paper records, if any, are kept in locked storage and destroyed securely when no longer needed.

Updates to This Policy

We may update this Privacy Policy to reflect changes in our practice or applicable laws. The effective date above will always show the most recent revision. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy, your privacy rights, or our privacy practices, please contact: